Refund and Cancellation Policy

Effective Date: July 11, 2025

At Eco Peedika, we strive for customer satisfaction while staying true to our zero-waste principles. Due to the nature of our eco-friendly products, we follow a strict no-return and no-cancellation policy. However, we do offer limited refunds under specific conditions.

1.

Non-Returnable Products

All products sold by Eco Peedika are non-returnable due to hygiene, sustainability, and perishability concerns. Please read product descriptions carefully before placing an order.

2.

Refund Eligibility

Refunds are issued only under the following circumstances:

  • Incorrect item received
  • Product damaged during transit (with valid photo proof)
  • Duplicate or failed payment

Requests must be made within 3 days of delivery. Claims made beyond this window will not be considered.

3.

Refund Process

If approved, the refund will be credited to your original payment method within 5–7 business days. Refunds are handled through Razorpay and subject to their processing times.

4.

No Cancellations

Orders cannot be cancelled once placed, as we begin fulfillment immediately. Please review your order carefully before checkout.

5.

Contact for Refunds

For refund queries, please contact eco.peedika.in@gmail.com with your order ID and issue details.